Get in Touch With Us
We are always glad to hear from the people who read this site. Whether you have spotted something that looks out of date, want to suggest a topic, or simply have a question about something you read here, this page explains how to reach us and what to expect once you do.
The Best Way to Reach Us
The quickest route is email. Write to us at info@ruskinland.org.uk and your message will go straight to the small team that looks after the site. We read every message ourselves, so there are no automated replies or long menus to work through.
What You Can Write to Us About
People get in touch for many different reasons. Some of the most common include:
- Corrections: if a fact, figure or detail on a page seems wrong, please tell us which page and what you noticed. We check every report and update the page if needed.
- Questions: if something we wrote was unclear, ask us and we will do our best to explain it in plainer terms.
- Feedback: tell us what you found useful, what was missing, or what you would like us to cover next.
- Partnerships and general enquiries: anything else that does not fit the categories above.
Helping Us Help You
A few small details make a big difference. When you write, it helps if you include the address of the page you are talking about, a short description of the issue, and, where relevant, the date you saw it. A clear subject line such as "Correction request" or "Question about a guide" also helps us sort messages quickly.
When to Expect a Reply
We aim to reply within three working days. Some messages, especially correction requests that need careful checking, may take a little longer. If a week passes and you have not heard back, feel free to send a gentle reminder, as messages do occasionally get lost in spam filters.
What We Cannot Do
We are an information site, so we are not able to handle account issues, payments or disputes you may have with other services. In those cases, the service you used is the right place to contact directly.
Your Information Is Safe With Us
Any details you share when contacting us are used only to read and answer your message. You can learn more about how we store and protect your information in our Privacy Policy. For the general rules that apply when you use this site, please see our Terms of Use.
Thank you for taking the time to reach out. Every message, large or small, helps us keep this site accurate, clear and genuinely useful.